Effective Date: August 19, 2024

Introduction

VR Health Clinic (“the Clinic,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or access any related services (collectively, “the Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

• Personal Information: We may collect personal information that you provide directly to us when you register for our Services, schedule appointments, communicate with our healthcare providers, or interact with our website. This information may include your name, email address, phone number, mailing address, date of birth, health information, and payment details.
• Automatically Collected Information: We may also collect certain information automatically when you use our Services, such as your IP address, browser type, device information, operating system, and browsing behavior. This information helps us to improve the functionality and performance of our Services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and provide a more personalized experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Healthcare Services: To provide you with medical consultations, diagnosis, treatment plans, and other healthcare services.
• Communication: To communicate with you regarding appointments, healthcare updates, and other relevant information.
• Billing and Payments: To process payments for services rendered and manage billing inquiries.
• Improving Our Services: To analyze usage patterns and improve the functionality, security, and performance of our Services.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• With Healthcare Providers: To facilitate the provision of healthcare services, we may share your personal and health information with our healthcare providers.
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, IT service providers, and analytics companies. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
• For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
• Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

6. Children’s Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VR Health Clinic
Tampa, Florida
Email: info@vrhealth.clinic